Prescriptions can be obtained in the following ways:

1. In person - there are collection boxes in the entrance at Cambridge Avenue and in the waiting room at Messingham surgery. There is also a collection box at Unity Pharmacy. 

2. Online - there are two ways to request these online

a) using the SystmOnline website. Please note you must be registerted to access this service. 

b) National NHS App - available to all patients for further information on the app please click here

3. By telephone - 01724 749388. This is an answerphone facility and you will need the following details when ringing: name, date of birth, telephone number, name of medicines required. Note this line is open 24/7. Please do not call the surgery directly as they cannot process this request.

4. By email - hnyicb-nl.b81022.prescriptions@nhs.net

Nominated Pharmacy (ETP) - you can request that your prescription goes from your GP surgery to your nominated pharmacy electronically. For further information on this service, please ask at your preferred pharmacy or go to the following website http://systems.hscic.gov.uk/eps/patients.

Please note:

• In all cases, order only medication listed on your repeat medication list and, in all instances, please order your repeat prescription 7 days before it is due 
• Any other medication needed must be sanctioned by a doctor and you should either book an appointment or a telephone consultation with the doctor.
• It is not the surgeries responsibility if you do not order your repeat prescription in time, there may still be a wait if you forget

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

• those on specific benefits or through the NHS Low Income Scheme
• those who are age exempt
• those with certain medical conditions
• More information is available at NHS Choices

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per item): £9.90
• 12-month prepayment certificate (PPC): £114.50
• 3-month PPC: £32.05

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

• Telephone advice and order line 0845 850 0030
• General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.